The visual guide

How TapServe works, from QR sticker to closed table

Every step of the platform in one place — for owners deciding, owners setting up, staff working the floor, and guests at the table.

Start free

The whole flow

One table, five moments

  1. Step 1

    Guest scans the table QR

    The code is locked to one table, so the table number is identified automatically — never typed in.

  2. Step 2

    Guest is identified

    An optional first name helps the waiter; otherwise the guest becomes Guest 1, Guest 2, and so on.

  3. Step 3

    Order is built and sent

    Variants, add-ons and notes are chosen on the phone, then sent straight to the kitchen.

    New
  4. Step 4

    Kitchen works the ticket

    Staff acknowledge, then mark in progress. The guest's tracker updates live.

    In progress
  5. Step 5

    Bill closes the table

    One tap requests the bill. Marking it done closes the session and resets the QR for the next guest.

    Done

Pick your role

The detailed walkthrough

Faster table turns

Guests order the moment they are ready instead of waiting to catch someone's eye, so tables free up sooner.

Orders exactly as asked

Sizes, sides, add-ons and notes are picked by the guest, so the kitchen reads the order instead of interpreting it.

No new hardware, no commissions

It runs in a browser on the phones and tablets you already own, and you keep the full value of every order.

You can see the floor

Live table map plus revenue by day, week and month, broken down by item, hour and table.

Tables included per plan

Starter

15

tables

Growth

40

tables

Scale

80

tables

Status legend

What each colour means

The same four states are used everywhere — kitchen dashboard, waiter view and the guest's phone.

New

Just arrived. Pulses, and the kitchen sound repeats every 10 seconds until someone acknowledges it.

Acknowledged

Seen by staff. The alert stops and the guest sees that the order was received.

In progress

Being prepared right now. The guest's tracker moves forward automatically.

Done

Served or settled. A completed bill request closes the table and resets its QR for the next guest.

Common questions